Jobs at Yours Truly, Brooklyn

Yours Truly, Brooklyn is hiring! See below for more about currently available positions.  To apply, email [email protected] and include a resume and cover letter.

 

Position Title: Sales Associate 

As the company adapts to ongoing developments and uncertainty surrounding the pandemic, the responsibilities of this position are subject to change and employment continuity cannot be guaranteed

Overview: Sales Associates are responsible for all customer facing and on-site sales floor operations. This involves all facets of customer service, including but not limited to in-store, curbside pickup, over the phone, and through our e-commerce website. Sales Associates will work on the sales floor while adhering to and managing social distancing protocols.  
Summary of responsibilities: 
  • In-store customer service 
  • Curbside pickup 
  • E-Commerce fulfillment 
  • Receiving
  • Sales floor projects
  • Restocking
  • Merchandising 
  • Opening/closing 
  • Cleaning and maintaining sales floor 
Requirements: Sales Associates must be willing and able to work unsupervised as well as solicit support as necessary from Greenlight Bookstore staff next door. (Yours Truly, Brooklyn, and Greenlight Bookstore operate as a single organization and share an office space.) Sales Associates must be willing and able to interact with customers, and the general public (delivery workers, etc.) while adhering to social distancing protocols. Sales Associates are required to wear masks while on shift. Sales Associates are also required to administer at-home self-screening before every shift, which involves recording temperatures, possible COVID-19 symptoms, and disclosing any risk exposure to the virus. 
Prerequisites: No previous stationery experience is required. Previous work experience is encouraged but not required. We are looking for full or part time candidates who are comfortable and capable in a public-facing, customer service-oriented retail position, and who are interested in learning about the world of stationery. 
Direct Supervisors: Store Manager, HR Manager, General Manager, and Store Owners 
Compensation: Sales Associates start at an hourly rate of $15/hr. 
 
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Position Title: Lead Sales Associate  - Full Time

As the company adapts to ongoing developments and uncertainty surrounding the pandemic, the responsibilities of this position are subject to change and employment continuity cannot be guaranteed

Overview: The Lead Sales Associate works closely with the Store Manager and shares responsibility for all customer facing and on-site sales floor operations. This involves all facets of customer service, including but not limited to in-store, curbside pickup, over the phone, and through our e-commerce website. The Lead Sales Associate will work on and off the sales floor while adhering to and managing social distancing protocols.  

Summary of responsibilities: 
  • In-store customer service 
  • E-Commerce: order fulfillment, shipping, customer service
  • Receiving: checking in orders, pricing merchandise, resolving discrepancies
  • Website Maintenance: product listings, banners
  • Sales floor projects
  • Restocking
  • Merchandising 
  • Opening/closing 
  • Cleaning and maintaining sales floor 
 
Requirements: Lead Sales Associates must be willing and able to work unsupervised as well as solicit support as necessary from Greenlight Bookstore staff next door. (Yours Truly, Brooklyn, and Greenlight Bookstore operate as a single organization and share an office space.) Sales Associates must be willing and able to interact with customers, and the general public (delivery workers, etc.) while adhering to social distancing protocols. Sales Associates are required to wear masks while on shift. Sales Associates are also required to administer at-home self-screening before every shift, which involves recording temperatures, possible COVID-19 symptoms, and disclosing any risk exposure to the virus. 
Prerequisites: No previous stationery experience is required. Previous work experience is encouraged but not required. We are looking for full or part time candidates who are comfortable and capable in a public-facing, customer service-oriented retail position, and who are interested in learning about the world of stationery. 
Direct Supervisors: Store Manager, HR Manager, General Manager, and Store Owners 
Compensation: Sales Associate pay rate starts at $15/hour; wage commensurate with experience